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Enquiries into HubSpot and Salesforce as contacts and deals

An enquiry form or emailed lead comes in. Braille reads it, matches the company already in your CRM, and writes the contact and deal.

For whoever keys website enquiries into HubSpot or Salesforce by hand.

Reads
  • Enquiry forms
  • Emailed leads
  • Quote requests
  • Sign-up sheets

An enquiry from Sam Whitlock is read, matched to company 20481 in HubSpot, and written as a contact with a new deal, approved.

The enquiry hits the inbox. The contact and deal are in HubSpot.

Your desk today

Read the enquiry. Search HubSpot for the company and check whether the contact already exists. Copy the name, email, phone and what they asked for into a new contact. Create the deal, set the stage, then assign an owner.

With Braille

The enquiry arrives by form webhook, email or upload. A workflow reads it and matches the company to the record already in HubSpot or Salesforce. The contact is created or updated, and the deal opens at the New stage.

How a run goes

Inbox to HubSpot

  1. 01

    Send it in

    Point your website form's webhook at the workspace, forward emailed leads to its inbox, or upload a sign-up sheet. Each one starts a run.

  2. 02

    Braille reads and matches

    The workflow fills the lead schema: company, contact, email, phone and service wanted. The company is matched to the record already in your CRM.

  3. 03

    The record is written

    The contact is written against the matched company and a deal opens at the New stage. An approval step can sit in front of it.

How a run works

What gets written

The records in HubSpot

Put an approval step in front of the deal. It waits with every field visible until someone signs off, and the audit trail records it.

Plans from $49 a month on annual billing, with 200 workflows included on Solo.

Team includes five app connections and unlimited workspaces, one each for HubSpot and Salesforce.

Contact in HubSpot

Approved
Company
Northside PlumbingMatched · ID 20481
Name
Sam Whitlock
Email
sam@northsideplumbing.example
Phone
0491 570 156
Source
Web form

Deal in HubSpot

Approved
Service wanted
Hot water replacement
Stage
New

FAQ

Common questions

About sales leads with Braille. More on the pricing page.

The existing contact is updated. Braille matches the company and the person against the records already in HubSpot or Salesforce and writes to the one it finds, so a returning enquiry never creates a second contact.

A website form can post to the workspace webhook, an emailed lead can be forwarded to the workspace inbox, and a sign-up sheet or exported list can be uploaded. Whichever way it arrives, the enquiry runs through the same lead schema.

Yes. Owner is a field on the deal like any other, mapped in the workflow's action step, so the deal is written with the owner set.

Yes. Put an approval step in front of the deal write. The contact and deal wait with every field visible until an approver signs off, and each run records who approved it and what was written.

Your next enquiry can end as a contact and a deal in HubSpot, ready to work.

Plans from $49 a month on annual billing.